BelTVA
đź“„ Contract terms

Terms and Conditions of Sale

These terms and conditions of sale define the rights and obligations applicable to the use of BelTVA services, including account creation, platform access, subscriptions, payments, termination and the respective responsibilities of the parties.

1. Seller / service provider identification

The BelTVA service is published and operated by:

APPHUBIC
Commercial name : BelTVA
Address : 20, chemin Wenlock
N1 7GU Londres,
Angleterre
Company number : 16438256
VAT number : 16438256
Website : https://beltva.be
Email : info@beltva.be

2. Definitions

In these terms and conditions, the following terms have the meanings set out below:

  • BelTVA: the online platform allowing data useful for preparing VAT returns to be entered, imported, viewed and organized.
  • Customer: any individual or legal entity that creates an account, subscribes to a plan or uses the service.
  • User: any person authorized to access the Customer’s BelTVA account.
  • Account: personal area allowing access to BelTVA features.
  • Subscription: paid plan giving access to the service for a defined period.
  • Data: information entered, imported or processed by the Customer in BelTVA, including invoices, customer and supplier data, amounts, dates and VAT information.

3. Purpose

These terms and conditions define the conditions under which BelTVA provides its online services to the Customer.

BelTVA is a tool helping organize and prepare information needed for VAT management. The service does not replace advice from an accountant, tax specialist or legal advisor.

Important: the Customer remains solely responsible for the accuracy of data entered or imported into BelTVA, as well as for declarations, checks and tax obligations incumbent upon them.

4. Acceptance of terms

By creating an account, using the service, subscribing to a plan or confirming an order, the Customer acknowledges having read and accepted these terms without reservation.

If the Customer acts on behalf of a company, association or other legal entity, they declare that they have the necessary authority to bind that entity.

The applicable terms are those in force at the time of the order, subscription or renewal.

5. Account creation

Access to certain BelTVA features requires creating a user account. The Customer undertakes to provide accurate, complete and up-to-date information.

The Customer is responsible for keeping login credentials confidential. Any action performed from their account is deemed to have been performed by the Customer, unless proven otherwise.

In case of suspected fraudulent use, unauthorized access or account compromise, the Customer must inform BelTVA as soon as possible.

6. Service description

Depending on the selected plan and enabled features, BelTVA may notably allow:

Invoice entry Creation, entry or import of sales invoices, purchase invoices and credit notes.
VAT organization Classification of amounts, VAT rates, periods, customers, suppliers and information useful for VAT returns.
Document import Import or retrieval of documents from compatible sources, including XML files or connected services.
Peppol / Peppox connection Where available, connection to services enabling retrieval or processing of certain electronic invoicing information.
Tables and listings Consultation of VAT listings, histories, dashboards and preparation data.
Technical support Assistance related to normal use of the platform, according to available terms.

BelTVA reserves the right to evolve its features in order to improve the service, correct errors, enhance security or adapt the platform to technical, legal or commercial constraints.

7. Subscription

Access to paid BelTVA features may require subscribing to a monthly, annual or other plan offered on the website.

The subscription gives access to the service for the selected period, subject to effective payment and compliance with these terms.

Included features, any usage limits and applicable prices are shown on the offer page or in the order area.

Renewal: if the subscription is presented as automatically renewable, the Customer is informed before subscribing. The Customer can manage or cancel the subscription through the customer area or by contacting support.

8. Pricing and payment

Prices are indicated in euros or any other currency explicitly mentioned on the website. Unless stated otherwise, prices may be displayed excluding or including VAT depending on context, Customer type and applicable legal obligations.

Payment is made using the payment methods offered at the time of order. BelTVA may use a secure payment provider to process transactions.

The Customer guarantees that they have the necessary authorizations to use the selected payment method. In case of refusal, failure or cancellation of payment, access to the service may be suspended or limited until regularization.

Late or failed payments

In case of non-payment, BelTVA may suspend access to paid features, send payment reminders, refuse renewal or terminate the service, without prejudice to amounts due.

Invoices

Invoices may be made available in the customer area or sent by email. The Customer is responsible for the accuracy of billing information provided to BelTVA.

9. Free trial

BelTVA may offer a free trial, promotional offer, temporary access or free subscription for a limited period.

The offer conditions, duration, possible limits and conversion terms to a paid subscription are specified when the offer is activated.

BelTVA reserves the right to modify, suspend or remove a promotional offer at any time, without affecting rights already acquired by Customers validly subscribed before such modification.

10. Withdrawal

Professional customers

When the Customer subscribes to the service as part of a professional activity, they acknowledge acting as a professional. In this case, unless otherwise required by law or specific commercial agreement, no legal right of withdrawal applies.

Consumer customers

If the Customer acts as a consumer, they may in principle benefit from a 14-calendar-day right of withdrawal from conclusion of the distance contract, subject to legal exceptions.

When the Customer requests immediate performance of the digital service or immediate access to the platform before the end of the withdrawal period, they may be asked to acknowledge that they lose their right of withdrawal where legal exception conditions are met.

Immediate access to the service: if the Customer immediately uses BelTVA, imports data, activates a subscription, connects an external service or expressly requests service performance before the legal period ends, the right of withdrawal may be limited or excluded under applicable law.

How to exercise it

To exercise a right of withdrawal where applicable, the Customer must clearly notify their decision by email to: info@beltva.be.

Withdrawal form template

Email : info@beltva.be

I hereby notify you of my withdrawal from the contract relating to the BelTVA service.

Date : ........................................
Client : ........................................
Email : ........................................
Signature : ........................................

11. Termination

The Customer may terminate their subscription according to the terms provided in the customer area or by contacting BelTVA. Termination takes effect at the end of the current subscription period, unless otherwise stated.

Periods already paid are not refunded, except where legally required, due to an error attributable to BelTVA or an expressly granted commercial gesture.

BelTVA may suspend or terminate access to the service in case of breach of these terms, abusive behavior, attempted fraud, illegal use, non-payment, security breach or use harmful to BelTVA or third parties.

Data export: before final account closure, the Customer is invited to export or save any data they wish to keep.

12. User obligations

The Customer undertakes to:

  • use BelTVA in compliance with applicable laws;
  • provide accurate and up-to-date information;
  • not use the service for fraudulent, abusive or illegal purposes;
  • not attempt to access accounts, data or systems of other users;
  • not disrupt the normal operation of the platform;
  • keep login credentials confidential;
  • check generated, imported or calculated data before any official use;
  • respect third-party rights, especially regarding personal data and confidentiality.

The Customer remains responsible for data entered, imported, transmitted or processed via BelTVA.

13. Availability

BelTVA strives to keep the service accessible under good conditions. Access may however be temporarily interrupted due to maintenance, updates, security patches, technical incidents or causes beyond BelTVA’s control.

BelTVA does not guarantee permanent, continuous or error-free availability. Where reasonably possible, BelTVA will try to limit the duration and impact of interruptions.

Some features may depend on third-party services, external APIs, networks, payment providers, Peppol services, hosting services or other providers. BelTVA cannot be held responsible for unavailability attributable to these third parties.

14. Liability

BelTVA provides a technical tool intended to facilitate management, entry, import, consultation and organization of data useful for VAT preparation.

BelTVA does not guarantee that entered, imported, calculated or displayed data is free of errors. The Customer must always check information before using it in a declaration, accounting, invoice, report or official communication.

BelTVA cannot be held liable for:

  • errors resulting from incorrect or incomplete data provided by the Customer;
  • decisions made based on information displayed on the platform;
  • the Customer’s tax, accounting or legal obligations;
  • indirect losses, loss of turnover, data loss or commercial damage;
  • interruptions caused by external providers or events beyond its control;
  • connection, import or transmission errors from third-party services.
Professional advice: in case of doubt about a VAT return, invoice, tax obligation or accounting situation, the Customer must consult a qualified professional.

15. Data and confidentiality

BelTVA processes certain personal data as part of providing the service, including account information, billing data, customer/supplier data, technical data and information needed for support.

The processing of personal data is described in the privacy policy. Cookie usage is described in the cookie policy.
Privacy - Cookies

The Customer undertakes to send BelTVA only data they are authorized to process and to comply with applicable personal data protection obligations.

16. Intellectual property

The BelTVA platform, its interface, texts, graphic elements, logos, technical bases, features, code, trademarks, trade names and content are protected by applicable intellectual property rights.

Nothing in these terms transfers ownership rights over BelTVA to the Customer. The Customer only receives a personal, limited, non-exclusive, non-transferable and revocable right to use the service in accordance with these terms.

The Customer retains rights to data imported or entered into BelTVA, subject to third-party rights and applicable legal obligations.

17. Changes to terms

BelTVA reserves the right to modify these terms to reflect service evolution, legal, technical, commercial or organizational changes.

New terms apply upon publication on the website or from the date communicated to the Customer. Where changes are substantial, BelTVA may inform the Customer by email or through the user area.

By continuing to use the service after the new terms take effect, the Customer accepts the modified terms.

18. Applicable law

These terms are governed by Belgian law, unless mandatory provisions applicable to consumer Customers provide otherwise.

In case of difficulty, the Customer is invited to contact BelTVA first in order to seek an amicable solution.

Failing amicable agreement, competent courts will be determined according to applicable legal rules.

Consumer customers: mandatory rights granted to consumers by applicable law remain fully applicable and are not limited by these terms.

19. Contact

For any question regarding these terms and conditions of sale, the Customer may contact BelTVA:

Last update : 29 avril 2026.

Important note: this page is a general template adapted to BelTVA. It must be checked and adapted according to your exact company, billing model, prices, payment methods, subscriptions, services actually provided and any advice from your accountant or legal advisor.